Title: Operations Manager
Department: Operations
Reports to: Director of Operations/Controller
Summary of Responsibilities:
Responsible for the efficient, accurate and timely completion of the Operations Department functions including cash management and other family office services. Ensure operation functions are handled efficiently and accurately while meeting client service objectives. Recommends and implements approved policies, procedures and internal controls to safeguard trust assets.
Essential Functions:
• Manage, mentor and train the Operations team
• Manage treasury activities with emphasis on accuracy and timeliness of transactions; includes monitoring cash positions, review of daily EOD Balance Reports and weekly cash reports
• Manage all bank/brokerage applications for new accounts and maintenance or closure of existing accounts
• Ensures all checks, wire transfers and journal entries have proper approvals, supporting documentation and accurate coding in accordance with internal controls
• Assist in providing coding for transactions in accounting system; troubleshoot problems; test reports and journal entries as necessary; train new users
• Communicate and coordinate with outside tax advisors as needed
• Support tax specialist with reviewing, researching and responding to tax notices and correspondence
• Support coordination and tracking of tax vouchers and tax returns
• Recommend new processes/procedures as needed, within the internal controls framework
• Review of LOIs prior to execution
• Review promissory notes prior to routing for approvals
• Ensure client household employee payroll is processed
• Review of quarter-end transaction mapping schedules
• Serve as a backup check signer
• Assist in regulatory compliance and annual examination with the Texas Department of Banking
• Administrator of Remote Deposit Capture system (“RDC”)
• Approve deposits prior to scanning in RDC and transmit deposits
• Final review of all deposits prior to sending to File Room
• Oversee the tickler system to ensure items are completed and added timely
• Approve templates in online banking system
• Review and approve Vendor Request Forms
• Assist in processing tax payments via EFTPS/Webpay
• Serve as backup for certain Operations functions as needed
• Responsible for evaluating and making recommendations for efficient process flows
• Other duties as assigned
Requirements:
• Bachelor’s Degree in Accounting or related field
• CPA or similar designation a plus
• Minimum of seven (7) years related experience
• Three (3) years in public accounting, senior/manager level a plus
• Private Equity or Investment Management exposure a plus
• Ability to maintain confidentiality of client and employee data
• Proactive in planning and thinking
• Strong analytical and organizational skills
• Ability to work as a team player in a client service environment
• Strong verbal, written and interpersonal skills
• Sound business judgement
• Strong sense of urgency and responsiveness to others needs; position demands attention to detail and accuracy in a deadline driven environment
• Proficiency in accounting systems, with extensive general ledger knowledge
• Proficiency in navigating existing and emerging technology tools
• Stable work history and acceptable credit and background check