• Type: Direct Hire
• Job #683
• Salary: $93.00

Business Applications Administrator – MUST have law firm experience

This role focuses on system configuration, integrations, workflow automation, reporting, and overall platform performance. While not responsible for creating substantive content, this position plays a critical role in maintaining data integrity, system reliability, and efficient technical workflows across the organization.

Working within the Technology Department, this individual partners closely with Marketing, Business Development, and firm leadership to deliver scalable, high-quality technical solutions.

Key Responsibilities

• Administer and optimize the firm’s experience and intelligence platform
• Manage system configurations, user access, and security settings
• Design and support integrations and workflow automations
• Develop custom reports and support data exports for business teams
• Monitor system health and troubleshoot technical issues
• Provide training, documentation, and ongoing user support
• Identify opportunities for efficiency improvements, including AI-enabled tools

Qualifications

• 3+ years of experience supporting enterprise business applications
• Experience in a professional services environment preferred
• Strong technical aptitude in system configuration, reporting, automation, and integrations
• Ability to translate business needs into effective technical solutions
• Excellent communication and cross-functional collaboration skills

• Type: Direct Hire
• Job #671

IT Analyst – Night Staff
Legal Services Environment | FULLY REMOTE | Houston

We are partnering with a well-established legal services organization to recruit an experienced IT Analyst (Night Staff) to provide after-hours technical and document support to attorneys and professional staff in a fast-paced, service-driven environment.

Schedule (Rotating Two-Week Schedule)
Week 1:
• Mon–Fri: 5:00 PM – 1:00 AM
• Sat–Sun: 11:00 AM – 7:00 PM

Week 2:
• Mon–Wed: 5:00 PM – 1:00 AM
• Thu–Sun: Off

Responsibilities
• Provide Help Desk support via phone, email, and remote access
• Troubleshoot software, hardware, and legal applications
• Monitor and manage tickets; resolve or escalate as needed
• Support Microsoft Office 365, Teams, OneDrive, and Adobe Acrobat
• Assist with document formatting, redlines, TOCs/TOAs, and closing binders
• Support iManage or similar document management systems
• Use AI or transcription tools for dictation and audio files

Requirements
• 5+ years of IT support experience in a legal or professional services environment
• Strong knowledge of Windows 11, Office 365, and desktop hardware
• Excellent communication and customer service skills
• Ability to thrive in a high-pressure, team-oriented environment